At OneXI, customer satisfaction is our priority. We strive to deliver high-quality skincare products. However, if you are not fully satisfied with your purchase, please review our refund and return policy below.
Returns Eligibility
Product received is damaged or defective
Wrong product delivered
Non-Returnable Items
Opened or used products
Products without original packaging
Change of mind or personal preference
Refund Process
Refund will be processed within 5–7 business days
Amount will be credited to your original payment method
